Contact Us

We’re Altium, an organization backed by over 100 years of experience, nearly 60 plants in the U.S. and Canada, and approximately 2,500 employees.

With a diverse stock bottle portfolio, more than 150 patents, and an innovative design team working to produce creative packaging solutions, we can help you find the perfect solution. Please fill out the form below.

Customer Service

Contact customer service with problems or questions regarding orders in general, shipping problems, change of addresses, etc.

Phone: 1-800-392-9824
Fax: 1-888-946-7273
Email: customerservice@altiumpkg.com

Sales/Marketing

Would you like to speak to one of our sales representatives? Give us a call on our toll free sales line and we’ll have a sales rep. contact you.

Manager: Ken Penland
Phone: 1-800-392-9824
Email: ken.penland@altiumpkg.com

Accounting/Billing

Contact accounting with any questions or problems regarding billing, invoices, payments/credits, etc.

Phone: 1-877-239-7631
Email: accounting@altiumpkg.com

Technical Support

Contact web support if you are experiencing problems with the website in general, or for username/password problems, etc.

Phone: 1-877-206-9136
Email: techsupport@altiumpkg.com

Create Account

We establish user accounts that are password protected for your privacy and security. Please call us to set up an online account.

You will also need an account for phone or fax purchases. If you don’t already have one, we’ll be happy to take care of that at the same time.

Phyllis Holcomb
Phone: 1-800-392-9824
Support hours: M-F 8-4:30, CST
Email: Phyllis.Holcomb@altiumpkg.com

600 Vista Drive | Sparta, TN 38583 | 1-800-392-9824

Altium Healthcare Sites & Service

Printers
Toner
Design Manager
QTrak
Packaging Solutions Always Made Right® With a diverse portfolio of packaging solutions and an innovative design team producing creative packaging solutions, we can help you find the perfect solution.